Etiquette and Protocol Training
"Etiquette would not seem to play an important part in business, and yet no man can ever tell when its knowledge may be of advantage, or its lack may turn the scale against him."
- Emily Post
We are excited to offer new business etiquette and protocol training courses to our clients. Certified as a Corporate Etiquette and International Protocol Consultant by The Protocol School of Washington, owner Benjamin Avant will work with you to customize courses to your specific needs in terms of content and duration. Whether you want to enhance the effectiveness of your sales staff, entertain clients with style and class, or make the perfect impression on international guests and colleagues, our courses will show you how.
Sample etiquette and protocol courses:
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Etiquette in Today's Workplace includes modules on diversity, gender and language, disability etiquette, and telecommuting
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Business Dining includes modules on casual and formal table settings, place cards and seating, American and Continental dining styles, multi-course meals, finger bowls, challenging foods, and toasting
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Entertaining includes modules on entertaining at sporting and cultural events, banquets and receptions, seating protocol, hosting at restaurants and private clubs, entertainment and speakers, and holiday parties
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Business Communications includes modules on verbal communication, the importance of small talk, telephone and E-mail etiquette, invitations and RSVP's, and business letters for thanks, congratulations, condolences, and more
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International Business Etiquette includes modules on language and the use of interpreters, gift-giving protocol, greetings and introductions, values and beliefs, country-specific cultural knowledge, and mistakes to avoid
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Cultural Awareness for Hospitality Professionals includes modules on forms of address, interpersonal interactions, gestures, gender considerations, religious awareness, and dietary needs
Contact us for complete information.